This policy describes how your personal information is collected and processed when you visit or make a purchase from BestofKashmir.com.
THE INFORMATION WE COLLECT
We collect the information you share with us, including:
Personal Information: "Personal Information" is information that personally identifies you, like your name, email address and telephone number. We maintain one or more databases to store your Personal Information and may retain it as reasonably required to serve you; and
General Information: When you visit our site, we collect certain non-personal information about your device "General Information". General Information includes browser, IP address, time zone, some of the installed cookies on your device, length of stay and specific pages accessed during your visits.
Your IP address is used to help identify you and your shopping cart. It may also be used to determine your location for the purpose of currency conversion. We also have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our Site so that the prices can convert to your local currency.
We do not knowingly collect any Personal Information from children under 13. Where any such information is inadvertently collected, we will delete the information as soon as possible. If you believe a child under 13 has provided us with Personal Information, please contact us.
HOW WE USE, PROCESS AND DISCLOSE YOUR INFORMATION
- communicate with you about orders;
- fulfill your orders;
- process and collect your payments;
- improve and optimize our site to better meet your needs;
- screen orders for potential risk. fraud or other illegal activities;
- comply with applicable laws and regulations;
- enforce or apply our Terms and Conditions of Use and other agreements;
- protect our rights;
This includes exchanging information with other companies and organisations for the purposes of fraud protection.
Disclosure to third parties:
We disclose your personal information with third parties to help procees and fulfill you orders. For example, we use shopify to power our online store - you can read more about how Shopify used your Personal Information here. We also employ other companies and individuals to perform functions such as delivering packages, sending email, processing credit card payments. These third-party service providers have access to Personal Information in order to perform their functions but may not use it for any other purpose.
We also use Google Analytics to understand and analyze how our customers use our site - you can read more about how Google uses your Personal Information here.
Retention of Personal Information:
Visitors from outside of Canada:
When you send or otherwise transmit your sensitive information (such as your credit card number) to or though BestofKashmir.com, your sensitive information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on an SSL-protected page, a picture of a closed lock appears at the bottom or top of some web browsers. Another way to tell if you are on a secure page is to check the URL or address of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with "https://" instead of "http://".
We want to ensure you remain in control of your personal data and that you understand your legal rights, which are:
- the right to know whether we hold your personal data and, if we do so, to be sent a copy of the personal data that we hold about you;
- the right to have inaccurate or incomplete personal data updated or amended;
- the right to have your personal data erased (though this will not apply where it is necessary for us to continue to use the data for a lawful or legitimate reason); and
- the right to object to your personal data being used for marketing or profiling.
There are some exceptions to the rights above and, although we will always try to respond to any instructions you give us about our handling of your personal information, there may be situations where we are unable to meet your requirements in full.